International Screening Solutions, Inc. (ISS) is dedicated to reporting accurate and timely information in all consumer reports. Information developed or reported to ISS is often the results of verifying supplied information provided by a consumer, personal interviews and/or the review of public/non-public records provisioned on behalf of the individual. In some instances, verbal or written information can result in various interpretation or understanding.

If an individual believes that any information reported about them by ISS is not completely accurate, that person can request ISS to conduct the disputed portion of the background investigation again to resolve any conflicting issues.

Upon receipt of the complaint, a formal “Resolution of Disputed Information” form will be mailed to the complainant for completion. Upon returning a completed “Resolution of Disputed Information” form, ISS will work with the complainant to resolve the issue.

Should the complainant still not be satisfied, information will be included in the “Resolution of Disputed Information” form of how to contact the FTC or if the case of the information coming from a country in the European Union, how to contact the European Union Data Protection Authority. ISS will cooperate and comply with any decision reached by the FTC and the European Union Data Protection Authority.

To initiate a complaint about any issue involved in a consumer report, the complainant should contact:

International Screening Solutions, Inc.
114 TownPark Drive, Suite 540
Kennesaw, GA 30144
Phone: (678) 784-7640
Fax: (866) 641-2522

Email: iss@intlscreening.com