Term: Full Time

International Screening Solutions, Inc (ISS) is a leading international background and employment screening firm, actively seeking highly motivated Background Specialists who want to join a dynamic growing company. Our rapid growth requires us to hire highly talented personnel who possess the unique ability to be cross trained in all aspects of the international background screening process.

Positions are currently available for results-oriented individuals who will focus directly on processing international background checks to our business clients. Research Specialists will contribute to all phases of running international background checks, including but not limited to: telephonic research and interviews overseas, Internet research, data entry and processing. We are looking for aggressive, motivated individuals to learn all aspects of running international background checks. Candidates must possess strong computer knowledge and have an eye for details. Research Specialists must be able to interact with company executives and other team members.

Essential Duties and Responsibilities:

• Become Familiar with all of ISS’s product offers.
• Form internal relationships within ISS to become confident in processing intl background checks.
• Develop relationships with clients to provide outstanding customer service.
• Development and maintain close relations with clients in order to fulfill client’s needs effectively.
• Learn our online system.
• Become savvy in Internet research at all levels of the investigative process.
• Assist with special projects as necessary.

Qualifications/Requirements

• High school diploma or bachelor’s degree
• 2-3 years prior work experience in US background screening customer service/support role.
• Must be multi-lingual (fluent: speak/write/read)—Chinese, German, French, Portuguese, Russian and/or Spanish preferred.
• Internt savvy.
• Excellent attention to detail.
• Able to mult-task.
• Ability to work under pressure and meet deadlines.
• Excellent written and verbal skills.
• Strong working knowledge of MS Office programs (Word/Outlook/excel)